Corporate Debt Management Policy

Horowhenua District Council adopted the Corporate Debt Management Policy on 4 March 2013.  

This policy returns the cost of debt to consumers who have received a Council service, rather than to other ratepayers, and applies to all billable services. Council will charge for overdue payments at the rate of 2% per month on all outstanding balances (where no alternative arrangements have been agreed). 

Customers with large unpaid invoices can contact Council to make arrangements for agreed regular payments. General debtors to Council can pay any Horowhenua District Council invoice by Direct Debit by contacting Council's Customer Service Centre.   

Council will withhold final certification on developments that have outstanding Development Contributions unless an arrangement is entered into under the Council's Deferred Payments Policy. Any such deferrals will incur interest charges.

Services excluded from this Policy

Payment for Council Services excluded from this new policy are Rates and Water Billing, Dogs Fees, Fines and Health Licencing Renewals, as they have existing processes for charging penalties for overdue payments. Also exempt from penalties are Pensioner and Rental Leases and Building Consents.

Debtor Terms of Trade

Council's Corporate Debt Management Policy includes our Terms of Trade for general debtors, which is available for downloading below.

HDC Terms and Conditions for Trade Debtors(PDF, 177KB)