The Ministry for Primary Industries (MPI) is leading New Zealand's response to H5 bird flu (H5N1). You can help protect our native birdlife and local poultry by knowing what to do. If you see three or more sick or dead wild birds together, please don't touch or move them. Report them to MPI and follow the latest advice.
View H5 bird flu information and reporting guidance
When we install a water meter on your property, we’ll leave a notice in your letterbox to alert you to the new meter and if we suspect there may be a leak on your property. You’ll also be notified of the meter installation with a letter to the same address where the rates invoice is sent.
If you didn’t receive your notice and were unaware your property was being metered until your first bill, please contact our Customer Services team and we’ll work with you on a case-by-case basis to find a solution.