Resident Satisfaction Surveys

Resident Satisfaction Survey 2025.

Have your say - how are we doing? Each year we ask our community to provide feedback on Council services and community facilities. We use this feedback to understand what's working well and where we can improve.

The online resident satisfaction survey covers the following areas:

Infrastructure

Leadership & Engagement

Places & Spaces

Latest Survey Results

After analysing the 2025 resident satisfaction survey results we presented them to Elected Members in a public workshop in July.  We're looking at the key themes and where we need to invest more time and resource to ensure we optimise business improvements.

A summary of the survey results is available below.

Horowhenua District Council Resident Satisfaction Survey Results 2025(PDF, 157KB)