Level 1 Water Conservation is in place for Levin, Ōhau, Foxton and Foxton Beach from Monday 15 December 2025 until further notice.
Find out more on our Water Conservation and Restrictions page
All general enquiries should be directed to Horowhenua District Council's Customer Service Centre.
Email: enquiries@horowhenua.govt.nz Phone: 06 366 0999 Freephone (Tokomaru residents only): 0508 949 4949 Post: Private Bag 4002, Levin 5540 Levin Office: 126 Oxford Street, Levin 5510, New Zealand.
Please call us anytime, 24/7, on 06 366 0999 to report any issue that poses an immediate risk to people or property. This includes urgent hazards, major water leaks, serious noise complaints, or urgent parking issues so we can act quickly.
If you have noticed an issue that concerns you and is not urgent, or would like to make an information request, take the opportunity to fill out our Online Request for Service.
Lodge an Online Request
Antenno is a free mobile app. It sends you Council-related notifications and alerts about places you care about. Including alerts, major water outages, roadworks, closures, rates and registration reminders, consultations and more.
Find out where our Service Centres are located so that you can visit us in person.
We value your feedback – good and bad – and are committed to responding to you and working with you to resolve concerns you might have. Find out how to tell us about a compliment, complaint or suggestion.
Help us keep our community safe and well-maintained by reporting issues quickly. Whether it’s an urgent hazard, a leak, noise problem, or something else, you can easily let us know by phone, the Antenno app, or through our online reporting options.
Find out about the full range of payment options available for rates, water, resource consents, invoices and fines including direct debits, credit or debit card, internet banking and automatic payments.
View information about our secure online portal which makes it quicker and easier for you to interact with Council.