Contact Us
Account Payments | Rates Payments
All enquiries should be directed in the first instance to the Horowhenua District Council's Customer Service Centre.
For any urgent matters, please phone +64 (6) 366 0999 (24 Hours).
Online Request for Service
If you have noticed an issue that concerns you and is not urgent, or would like to make an information request, take the opportunity to fill out our Online Request for Service.
Please don't expect that we will necessarily remedy all the issues overnight, but this is a useful opportunity for us to be aware of specific issues that you might have.
Customer Service Centres
The Council has three service centres in the District. They are:
Main Office - Levin
Telephone Number: +64 (6) 366 0999 (24 Hours)
Fax Number: +64 (6) 366 0977
Freephone (Tokomaru residents only): 0508 949 4949
Street Address:
126-148 Oxford Street
Levin 5510
Postal Address:
Private Bag 4002
Levin 5540
Electronic Mail: enquiries@horowhenua.govt.nz
Office Hours:
9.00 am to 5.00 pm Monday, Tuesday, Thursday and Friday
9.30 am to 5.00 pm Wednesday
Closed public holidays
Council may be contacted 24 hours a day by phone
Shannon Service Centre
Located in the Shannon Library
Street & Postal Address:
Plimmer Terrace
Shannon
Phone: +64 (6) 362 7030
Office Hours:
Monday - Friday 10.00 am to 5.00 pm
Saturday only 10.00 am to 1.00 pm
Foxton Service Centre
Street & Postal Address:
Main Street
Foxton
Office Hours:
Monday - Friday 8.30am - 12.15pm & 1.30 - 4.30pm
Account payments can be made at all offices: Levin, Shannon, Foxton and Tokomaru Agency.
Payment can also be made at your nearest Post Shop.