Enquiries

All enquiries should be directed in the first instance to Council's Customer Service Centre.  

Customer Services Charter

Fix-A Gram:  
If you have noticed something that concerns you and you believe Council is responsible, take the opportunity to fill out the Fix-A Gram and forward it to Council.  Please don't expect that we will necessarily remedy all the issues overnight, but this is a useful opportunity for us to be aware of specific issues that you might have.


For Services during the Christmas/New Year Holiday Period, please click here.

Telephone Number:
64 + (06) 366 0999 (24 Hours)


 

Fax Number:
64 + (06) 366 0977

 

(Tokomaru residents only) freephone:  0508 949 4949

Street Address:            
126-148 Oxford Street
Levin 5510    

Postal Address:            
Private Bag 4002
Levin 5540

Electronic Mail:            
enquiries@horowhenua.govt.nz

Office Hours:               
9.00 am to 5.00 pm Monday to Friday
9.30 am to 5.00 pm Wednesday
Closed public holidays
Council may be contacted 24 hours a day by phone

Bill Payments:   
Accounts can be made at all offices. 
(Levin, Shannon, Foxton and Tokomaru Agency).

                                  
                                  

Shannon Library Centre

 

Street & Postal Address:
Plimmer Terrace,
Shannon

Phone: 64 + (06) 363 8174

 

 

Hours: Monday - Thursday 1 - 5 pm
Friday only 10 am - 12 noon & 1- 5pm
Saturday only 10 am - 12 noon 



Foxton Service Centre

Street & Postal Address:
Main Street
Foxton

Hours:  Monday - Friday       8.30am - 12.15pm & 1.30 - 4.30pm